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What are the delivery charges?

Delivery charge varies with each product and deliverable location. This depends on two factors, weight of the product purchased and distance for the delivery address from our warehouses. How ever in UAE and UK there will be free shipping available for all products.

What is the estimated delivery time?

All purchased products will be delivered in 7-14 working days. Business days exclude public holidays and Sundays.

Are there any hidden costs (sales tax, Excise duty) on items sold by Sellers on this site?

There are NO hidden charges when you make a purchase on Knights and Walker website. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the our shipping policy.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible our Logistics partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our logistic partner, you can return the item through a third-party courier service. Return fees are borne by Knights and Walker.

Does Knights and Walker deliver internationally?

Yes, Knights and Walker deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards approved by Paypal. You can make a payment using your Paypal account as well , however this option depends on the online banking policies of your country.

How do I track my order?

You can track your orders by log in to your account and checking the orders section. We will be updating you through Email on Every status change of your order. Shipping tracking links will also be provided to you after the shipment of your order.