Customer Service has been the tradition and a top-most priority of every Knights & Walker entity Worldwide. We are committed to respond to you within twenty-four hours from your first contact, either by a registered call or email communication to our Central Customer Service Department, with the exception of week-ends and holidays.

The Retail Outlets and Partners have independent Return/Guarantee Policies. Please check out the same at the time of Purchase.

Please send your complaints/suggestions to customerservice@knightsandwalker.co.uk . You can also call the Central Customer Service Department on Tel: 020 7408 2413.